Underappreciated resident assistant wants to quit

DEAR HARRIETTE: I am a resident assistant in my last year of college. During my time in my university’s residential life department, I have seen many changes that have negatively impacted their residential staff and made it harder for us to form genuine connections with our residents. Our opinions are often overlooked as inexperienced even though we are the closest to the resident students. Over the course of a year, I’ve had several run-ins with my supervisors that have ended in heated exchanges.